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Troubleshooting Steps for General Issues On Acer Laptop

Working on a laptop has been added to our daily schedule work. We use the system at home, office or sometimes when we are travelling to perform different tasks. What happen if it doesn’t respond? You might feel frustrating at such situation but no use of it as this will not solve the problem.

Acer Support is working on different issues occurring on Acer machine to eliminate them in a short period of time. Clients can approach them for the help. Basic troubleshooting steps are given here to eliminate common issues.

Follow the instructions:

  • No battery problem
  1. Please verify if the battery pack is attached properly, if not, then install it properly.
  2. Make sure, no bent pins are present around the battery placement.
  3. Battery may be undetectable due to the internal connections. Check the connection and restart the system.
  • Bad battery
  1. If your Acer laptop is not charging while the battery is connected correctly then plug in the power cable to charge it. After waiting for few minutes, plug it again to make sure the power is coming, and then turn on the system. 
  2. To check if works, remove the power cable after 20 minutes and reboot the system. If it starts normally then the problem is solved. If not, then contact Acer Support for the help.
  • Only black screen is visible
  1. If Acer is showing only black screen then it may possible that a virus is present on the system. Open antivirus program on your system and run a malware test. Power on the system and press F8 key immediately just after start up to select Repair from the menu. Now, click OK button.
  2. Moving ahead with the procedure, you will enter the next screen, choose Recovery Management from the window. Doing this will restore the system to factory defaults and also it will remove any data.
  • Overheating
  1. Close all the applications running on the system. Let the system cool down. Leave it untouched for about 1 hour.
  2. Use a cool pad to use the computer and let the heat flow out from the back cover.
  3. Notice if fan sound decreases. If this happens, the problem is solved.

Need more help? There are many other issues which can be eliminated by following some simple steps mentioned on our website. More information about the product and services are also mentioned. Contact us at Acer Technical Support UK to avail instant help from our experts without any hassle. Our services are comfortable and reliable to any client approaching us. Whether it’s a software issue or hardware, we will solve it all in an appropriate manner.

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